Inside The Real Repair Shop 3

Save time and money with a multimeter and a quick look at alkaline versus rechargeable batteries.

Batteries are needed for all kinds of toys, remote controls and the latest gadgets. With a smattering of basic awareness, a tool like a multimeter can be used by anyone, saving one time, cash and help to save waste and who wouldn’t want to do that?

For under £10 (GBP), a decent multimeter can be bought online and, armed with a few YouTube videos on your phone, you’ll be able to test batteries to see if they’re still up to scratch, test domestic fuses in plugs when the lights go out and prove that power adaptors are OK before buying new.  And that’s just the start, exciting eh?

FixItWorkshop, Worthing, January’21, a basic multimeter, batteries, bulb and fuse. Many uses!

I’m not going explain every function on a general purpose multimeter, but I do want to dispel one myth: Multimeters are difficult to use. They simply are not. Assuming you can turn a dial and read a number display, then all you have to do is put the test probes on the right part and then voilà, you’ll be ready to measure things.

Take a standard 1.5V AA battery. It has a + (positive) end and a (negative) end. The red probe should touch the positive end and the black lead should touch the negative end, it’s that simple. Assuming that you’ve selected the DC voltage (10’s) range, a good AA (alkaline) battery will show between 1.5V and 1.68V when new. Anything less and the battery is starting to fade and may need to be replaced.

It’s worth noting at this point that some things are capable of running on less battery juice, for longer. Take a quartz clock with one AA battery. Chances are that it will run for years on a battery, even though over time, the voltage will fall below 1.5V. If you put that same aged battery from the clock into a toy car for example, the chances are that the toy wouldn’t work properly or even at all. To some things, battery voltage is critical, others not so much.

What about normal alkaline batteries versus rechargeable ones, I hear you say faintly, are they worth it?  As with all things, it depends.  Not all battery specifications are the same, so check details carefully when making a purchase.  It’s easier than you think.  Based on detailed shed-based experiments, I generally use rechargeable types in items that tend to use-up batteries quickly, such as radio control car toys and so on.  For something like a clock or a TV remote control handset, where batteries tend to last longer, I recommend conventional types as these items are sometimes more sensitive to voltage differences.  The aim overall is to buy fewer batteries and by using rechargeable ones, which are generally more expensive to get started with, in things that ‘eat batteries faster’, they begin to make economic sense.

Image left: Rechargeable batteries and conventional ones can look similar.  Image right:  Check battery specifications carefully, before deciding that something doesn’t work correctly.

Here’s something you’ll be familiar with.  You go to use something that takes batteries that you haven’t used for ages, only to find that it won’t work.  Upon opening up the little battery door, you’re then greeted with an unpleasant mass of rusty, acidic battery leftovers which have been festering since last Christmas.  In situations like this, many will simply throw away, but often, all that’s required is light restoration with contact cleaner, maybe some wire wool and something like kitchen roll.  More serious battery contact damage can often be solved with new battery contacts, which are available on eBay for small change.  Remember, remove batteries when something’s not in use.

FixItWorkshop, Worthing, January’21, battery leakage has caused corrosion damage to the battery connections (repairable).

If you don’t already own one, make sure you add a digital multimeter to your birthday list this year. Now go and recharge your own batteries with a nice cup of tea.

A much-needed lift for a… Vax Airlift

A Vax gets airlifted to safety

Back in the 1980s, VAX were famous for making bright orange, usually very robust, carpet washers. The products were premium priced at the time, and the sort of thing that ‘someone else had’. It was the sort of thing you borrowed when someone had spilled wine or worse on the floor in a last ditch attempt before condemning the carpet. I’ve only used one a few times, but I can remember that very distinct carpet shampoo smell.

Fast-forward to now and it seems that the VAX badge is owned by someone else and the name is applied to many vacuum cleaner designs. In my own recent experience, the products are a bit flimsy and parts are not easy to obtain. Indeed, on a recent repair, I tried and failed to get hold of a replacement motor for an 18-month-old machine only to be told by VAX that they don’t supply it, but that’s another story. Such a shame.

Anyway, on with a more positive story I think. The owner of this vacuum cleaner (not carpet washer) got in touch to tell me that they would like me to repair their VAX Airlift. As the name suggests, the machine is lightweight and slim, which makes lifting and manoeuvrability easier. However, lightweight in this case meant limited lifespan.

Make and model: VAX Airlift

Fault reported: Split hose

Cost of replacement machine: £200

Manufacturer support: 0/10

Cost of parts (for this repair): £1.00

My time spent on the repair: 1 hour

Tools needed: Screw drivers, pliers, cutters

Sundry items: None

Cleaning materials: Silicone spray, damp cloth

Repair difficulty: 3/10

Beverages: 1 X tea

Biscuits consumed: None, 1 slice of cheese on toast instead, must have been lunchtime

This model carries all dust sucking tools, brushes and other ‘extendibles’ onboard, for convenience. It’s neat and tidy and considering the amount of stuff onboard, it’s still amazingly light, hence the name. To be frank, I wish that I’d weighed it, but that might be going a bit far…

The problem with this machine was that the flexible hose from the brush head to the main machine had split. This caused air to rush into the hose’s hole when the vacuum was in use, which in turn meant that the vacuum simply wouldn’t suck up. The owner had attempted several previous repairs with electrical tape. These repairs had worked for a while, but after several hoovering sessions, the tape repair had failed and the machine was back to square one.

I took on the job and realised quite quickly that VAX’s sporadic spares listings on various websites neglected our poor friend and only certain consumables like filters were still available. Terrible really as the machine was only a few years old. The part I needed certainly wasn’t anywhere and looked unique to this model. When a situation like this confronts me, I do what any other sensible person does. Put the kettle on.

It’s often situations like this that will condemn a machine to waste, even when the rest of it is in serviceable condition. I can see why some may simply throw in the towel.

It soon dawned on me that I’d saved various bits of hose from old Dyson and Numatic vacuum cleaner repairs and that maybe something I’d salvaged might do the trick. That’s the power of a strong cup of Yorkshire Tea.

This was turning out to be my lucky day as some old grey Dyson vacuum hose that I’d salvaged from a knackered Dyson DC25 (if memory serves) looked like it would do the job.

The first task was to remove the bespoke Airlift connectors from the old hose and peel off the metres of horrible hairy electrical tape. Yuk. I needed the old hose, so that I could measure the correct length to allow a good fit in every position the machine would be used in. The hose end connectors were screwed on and bonded with impact adhesive, which just needed brute force to remove.

The Dyson hose was a gnats-whisker wider, but it still fitted the old hose connectors OK, with a little impact adhesive applied. The new-old hose with old connectors simply fitted back on the machine and I think you’ll agree, the new/old part looks like original equipment.

While I had the machine, I took the liberty to clean the seals, dust container and drive belts to the brush head as these were all clogged up. As filters were readily available, I also replaced these as they were only a few quid.

So, for small beans and using some old salvaged parts I already had, this VAX was ready to see another day. Most satisfactory.

Magimix 4200XL – safety as standard

A little bit of ‘shed magic’ to rescue a Magimix 4200XL

Like everything else, food mixers come in all shapes and sizes and there’s a make and model on the market to suit all applications, tastes and budget. Magimix have been around for a long time and make premium mixers for the wannabe chef. These mixers specialise in chopping and slicing and tend to be more specific in task over, say, a traditional bowl mixer. The Magimix 4200XL is a current model at the time of writing and is all yours for around £300. When whisking something delicious in the kitchen myself, I prefer a traditional Kenwood Chef, but if I was regularly chopping veg with NASA micron-precision, I can see why a mixer like this might appeal. Since I’m a bit of a salad dodger, the need for this has never arisen.

Make and model: Magimix 4200XL

Fault reported: Not running

Cost of replacement: £300

Manufacturer support: 4/10

Cost of parts (for this repair): £0.00

My time spent on the repair: 1 hour

Tools needed: Screw drivers, pliers

Sundry items: None

Cleaning materials: Silicone spray, damp cloth

Repair difficulty: 3/10

Beverages: 1 X tea

Biscuits consumed: 2 X custard creams

The owner of this mixer reported that despite every effort to press buttons and click the safety catch on the lid, the mixer simply wouldn’t comply when switched on. Dead as a dodo.

FixItWorkshop, Worthing, November’20, Magimix 4200XL, inside the mixer’s safety switch.
FixItWorkshop, Worthing, November’20, the 4200XL features a motor with oomph!
FixItWorkshop, Worthing, November’20, Magimix 4200XL, removing the base.
FixItWorkshop, Worthing, November’20, Magimix 4200XL, these little horrors are designed to deter repair- I dislike them immensely.
FixItWorkshop, Worthing, November’20, Magimix 4200XL, the repaired mixer.
FixItWorkshop, Worthing, November’20, Magimix 4200XL, the cheeky little safety switch.

The owner of this machine reported that their beloved Magimix 4200XL was playing up and despite trying to wriggle, jiggle, shake, rattle and roll things, it simply wouldn’t comply and work. They asked if I would take a look at it for them before it was launched out of the window. There’s nothing like a frustrated owner.

The Magimix 4200XL features a really rather elegant, totally passive, safety device to ensure that one isn’t tempted to operate the machine without the lid fitted correctly, risking one’s little pinkies. A simple sprung lever mechanism built into the lid and jug matches a small recessed switch in the machine’s base. The machine will only fire-up once the lid is in place on the jug, which must be correctly aligned on the base. It’s a nice touch that probably keeps Magimix out of the courtrooms.

On first inspection, I decided that this mechanism was a reasonable place to start my investigations. After you’ve checked things like ‘is the power on’ it makes sense to ‘start simple’ and go from there.

Taking the base cover off only involved four Torx screws, the damned anti-tamper kind. Luckily I have the technology to do this.

Taking the base cover off revealed good access to the safety switch mechanism. Thankfully.

The mechanism all seemed correct and present, which was a bit of a guess since I’d never worked on a mixer like this before. However, a lack of loose parts rattling inside is usually a good sign. Phew.

Despite appearing OK, the operating safety switch lever did seem stiff, so a quick spray with silicone lube had things sliding nicely once again. A quick continuity test of the switch proved that it was switching OK. Things were starting to look up for ‘Maggy’.

Since I had the lube out, it made sense to clean up the jug and lid mechanism and give that the same treatment. It all seemed to work better after and testing the lid and jug, refitted to the base with the base cover removed allowed me to visually confirm that the safety switch mechanism was indeed doing its thing correctly once again. A good result.

After carefully reassembling the base cover, taking care not to damage some of the more delicate plastic parts, it was ready for testing. There’s always a little moment of ‘will something go bang’ when I switch things on for the first time, but luck was on my side as the motor spun up as Magimix intended. A good result. All fingers intact.

DeLonghi Magnifica S Coffee Machine

Repair for small beans: A magnificent brew from the DeLonghi Magnifica S Coffee Machine

With more knobs and whistles than the Star Ship Enterprise, it’s no wonder that coffee machines like this have become very popular among coffee lovers. From the comfort of your own kitchen, you can brew-up in much the same way as a skilled barista in your local coffee shop does. With a machine like this, you will rarely ever make a mistake, since all measurements and mixes are made at the touch of a button. It’s a compelling package for the coffee nerd.

However, as we all know from school, the more complicated we make something, there’s an increased likelyhood of it going wrong at some point in the future.

I mean, they’re just so darn complicated. Don’t get me wrong, I admire the mechanical packaging and clever processes within these machines, but if just one small part of the mechanism goes wrong, the whole thing fails and the machine is then useless. And these things are not cheap.

The Magnifica S is a premium machine and Delonghi have been making these products for many years, so luckily, some parts are available for when things fall over. In my experience, DeLonghi coffee machines are of reasonable quality.

Make and model: DeLonghi Magnifica S (ECAM 22.110.SB)

Fault reported: Major leak

Cost of replacement: £330-400 when new

Manufacturer support:  5/10

Cost of parts: £1.50

My repair time: 2 hours

Tools needed: Small screwdrivers, small levers, cutters

Sundry items: Cable ties

Cleaning materials: WD-40, damp cloth, soap and water

Repair difficulty: 6/10

Cups of tea: x2

Cups of coffee: x1

Biscuits: Ginger nut x2

The owner of this machine used it everyday and upon delivering it to me for repair, was anxious to get it back soon for his daily caffeine hit as soon as possible.

I had to explain that my ‘shed hours’ are part-time and that I would do my best, but that I would make sure the (assuming I could fix it) it would be returned soon, as good as new. I know how to set myself up (eek).

Appliances like this have lots of ‘vanity’ panels, pieces of trim and general niceties that ‘clip in to place’ without a separate mechanical fixing like a screw. When dismantling, it’s often these parts which take the longest to remove since there are rarely any notes available out there. It’s often the lion’s share of the overall repair time. You just have to go slow and take things easy. That moment when a small plastic tang or lug goes snap is heartbreaking.

Luckily here, the DeLonghi designers had some foresight and the product came apart with care, albeit with some hairy moments.

A water leak had been reported to be coming from the front of the machine during operation. With so many pipes in the machine, the source of the leak could have been anywhere, but fortunately the cause was soon identified. A small silicone (high temperature) hose had ruptured from the boiler valve area to the milk frother wand. Although it wasn’t always in use on every occasion, the pipe’s rupture seemed to be causing a consistent leak with any coffee brew operation. All other areas of the machine seemed dry. With a Chinese original supplier of coffee machine silicone pipe on eBay coming to the rescue, the part I needed was delivered in a week for under £5.00. Result.

The old hose simply came off by temporarily unclipping the metal spring clips at each end. The new pipe simply clipped into place, with a little attention paid to length, so that no pinch-points occurred.

Back to my original point about ‘complication’. I’d ‘got away with it’ on this repair, there’s no getting away from it. A small silicone hose was an easy fix, with just the overall repair made complicated by the machine’s packaging.

If a valve or plastic water vessel had failed, I suspect that the repair wouldn’t have been possible. As another part-time hobby, I source repair items from all over the world (insert environmental case study here!) and it’s usually tricky to get parts like that, if they’re available at all. When repairing, I use a mix of second-hand, generic and original equipment to achieve a balance of quality, cost-effectiveness and minimal environmental damage. It’s not easy. The problem for repair agents is that it takes time to work all of that out before the repair begins…it’s a constant dilema and blog article for another day.

When doing a job like this, it makes sense to make sure that all things that can’t be cleaned easily when assembled are inspected and washed as required.

The coffee group head was one such item. While it is possible to service this item with the machine fully assembled, it’s easier to clean it when it isn’t. I hope that the owner noticed a boost in coffee strength as many of the small water holes in the group head were blocked. Of course, I made sure that everything else was ship-shape too before reassembly.

After reattaching all of the appliance’s panels, it was time to give the machine a portable appliance test (PAT) and brew-up. A sucessful repair for small beans.

Wired for sound: AKG Headphones repaired

A pair of decent studio headphones dodges the bin…

Headphones are big business and global sales of these devices reach over $500m per year in the U.S. alone (quick Google search, so it must be right eh). As I’m sure you do; When I read sales figures like that, I wonder what the average life expectancy of headphones is, as I’m sure that many sets are viewed as disposable items.

Bluetooth and other wireless headphones aside, most wired headphones are fairly straightforward to mend, assuming no damage has been done to the speaker or ‘phones’ part. You just need basic tools, some patience and a fair bit of nerve… See how I got on with this pair of AKG K92s.

Make and model: AKG Headphones K92

Fault reported: No left channel

Cost of replacement: £35 when new

Manufacturer support:  0/10

Cost of parts: £0.00

My repair time: 45 mins

Tools needed: Soldering iron, small screwdrivers

Sundry items: Insulation tape, holt melt glue

Cleaning materials: N/A

Repair difficulty: 4/10

Cups of tea: 1

Biscuits: No biscuits this time, as it was lunchtime. It was cheese on toast for me, with some chorizo on top as I seem to remember, maybe a dash, just a tad, of tomato sauce- from Lidl I think…

I’d just finished the last mouthful of tea, I was getting peckish, thinking about putting the grill on, when a neighbour of mine rang the doorbell, at lunchtime -of all times.

The conversation went like this; Matt, could you have look at these old headphones for me? I was about to chuck them out and I know you like playing with old stuff like this. They used to be good, but they only work ‘one side’ now. I mean, they’ve probably had it. …Hang on I said, let me have a look, leave it with me. Famous last words.

I was quite flattered actually, as I really do like receiving work this way. When there’s little hope for something that’s probably on its way to the great scrap bin in the sky, I must admit that I especially like taking on that challenge of making something work again. Diverting the once condemned item back into full service is the thing that keeps me motivated.

On with the repair. The fault reported was ‘no sound from the left speaker’. The first thing to check with anything corded is the cord/ flex/ wire itself. While a visual check of a wire is no conclusive way of proving that it works or not, tell-tale signs of bending and chaffing can save a lot of time elsewhere. Rule out anything silly before wielding screwdrivers, I say.

Since the wire looked OK and the plug wasn’t bent, it was time to take the headphones apart. The AKG K92 headphones are simple to dismantle; just pull-off the headphone covers and the speakers are held together with just four small cross head screws, each side.

Using a multimeter set to continuity test, I was able to prove each part of the cable. The main wire from plug to headphone set proved OK, which was a good thing as it meant no replacement required (these are widely available on eBay). The headphones’ over the head band, as well as keeping things snug on ones’ noggin, also carries the signal from one side of the set to the other. If you’re still reading, I hope that makes sense. Anyway, the meter proved that it was all fine.

FixItWorkshop, Worthing, AKG K92 headphones, left channel re-wiring.

In the end, the fault lay with the main wire to headphone speaker on the left side. To be honest, I should have checked that first as that connection is always under load as it crosses a pivot point, allowing a few degrees of movement and therefore comfort for the user.

On the subject of comfort, while doing the repair, I noticed that the headband was a little torn at each end, presumably a result from many intense sonic moments. The vinyl coated band was a tricky customer to repair, but a little hot melt glue along the torn edges, soon fixed things, giving the headphones a fresh feel.

A quick remake of the connection (cut cable, re-solder) and full hi-fi was restored and the headphones were ready to blast again. Turn it up to 11.

The perfect blend…

An Optimum 8200 Blender, escapes the chop!

IMG_2844
FixItWorkshop, Worthing, August’20, Optimum 8200 Blender… in red.

When I agreed to ‘have a look’ at a customer’s beloved broken blender, I had no idea that the market for blenders was so, well, juicy.  One can spend anything from £50-£1800 – a huge price range.  You have to ask yourself a question; is the juice made by a blender costing 36 times more than a cheaper one, any better?  Hmm, the virtues of blender technology, robustness and efficiency could be debated in a future, exhilarating article, maybe. But for now, our attention is on this one, the repair of an Optimum 8200 Blender.

The reason I mention the huge price range is that prices for spare parts also vary wildly too.

Make and model: Optimum 8200 Blender

Fault reported: Leaking, noisy, crunchy, horrible

Cost of replacement: £300.00

Manufacturer support:  5/10

Cost of parts: £18.95

My repair time: 1.5 hours

Tools needed: Screwdrivers, test meter, heat shrink, soldering iron etc

Sundry items:  paint, contact cleaner

Cleaning materials: Bleach, bicarbonate of soda, washing up liquid, car polish

Repair difficulty: 3/10

Cups of tea: 2

Biscuits: 2 X custard creams

I received this blender with a broken drive coupler/ socket (the bit that transfers the power to the blades in the jug) and a rough, leaking blender jug.  This high-mileage kitchen appliance had been used until it would work no more.

Upon taking the blender into the workshop, I suggested to the owner that ‘it must have been sounding rough’ for a while… There then might have been a small admission of guilt.

Now, I realise that I’m unusual.  I regularly service my vacuum cleaners, sandwich toaster and kettle and I know that this isn’t normal, so my views on machine maintenance are a little outside the bell curve.

The owner had done her own research on repairing her blender.  She’d located a spares provider and had identified the parts required, to get the blender back making smoothies, which is more than many folk do.  The trouble was that the total amount for all the new parts required, was more than the price of a reconditioned unit.  This is often the case as some reconditioning agents have access to cheaper parts, not available to regular punters, through economies of scale.  To make this repair financially viable, I was going to have to work smart.

As mentioned earlier, blenders vary widely in price and there are established names out there that command a high price.  However, look beyond the logo and things are a little greyer.  Badge engineering, colour and subtle style changes can literally add hundreds of pounds to the asking price for the same basic machine.  This is nothing new.  Manufacturers have been sharing designs and production since the dawn of time and when it comes to buying spares for an expensive machine, there can often be a cheaper route for good quality alternative spares that are compatible, intended for the cheaper variation.  The skill is knowing where to look.

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A picture paints a thousand words as they say and the slide show above shows the stages that I went through with this repair.

Using the original parts listed for an Optimum 8200 blender, the best deal the customer and I could find was:

  • Replacement drive socket, £39.95
  • Replacement blade and bearing, £69.00
  • Tool for blade removal, £11.99

Total, £120.94 (more if you want speedier delivery). Source:  froothie.co.uk

Shopping around for alternatives…

  • Replacement blade and bearing, £18.95 for a Vitamix blender (Amazon.co.uk)
  • Repair to existing drive socket (I drilled and tapped a new grub screw), £ my time
  • I used a tool I had already to remove the old blade (a plumbing bracket) so no need to buy one

Total, £18.95, plus my time

I chose a Vitamix blade as I noticed that some Optimum and Vitamix blenders shared the same jug design.  I actually saw the blade assembly for £7.99 on eBay, but decided that the warranty offer on Amazon.co.uk, was a better deal.

Now, I know I haven’t been that scientific here, but one suspects that there is little or no difference in blender blade robustness and all the ones I’ve ever seen to date contain the same bearings you might find in a scooter or skateboard.  I suspect that the blade assemblies are all made in the same factory, somewhere.

My guess here is that the aftermarket parts supplier must charge a comparitively high price for some items to:

  • Cover staff and site overheads
  • Provide a sense of reassuring expense compared to the original purchase price
  • Potentially recover a high charge from the manufacturer

The trouble with this strategy is that many domestic appliances are worth little once unwrapped compared to the original ticket price.  The comparative high prices for aftermarket parts would likely in many cases, put a customer off doing the repair at all.  The customer then weighs up the cost of:

  • Finding someone to do the repair work
  • Doing the repair work themselves
  • The price of parts
  • The price of labour

Often, when added up, it’s cheaper to replace, rather than repair which in my opinion, not the way to go.

As a repairer, the statement I’m always grappling with is:

Value Repair ≤ Replacement Product Purchase or simply: VR ≤ RPP

So, when someone brings me an item to repair, I’m always looking for:

  • An overall repair that costs-in for the customer, encouraging the customer to keep the existing machine for longer, saving it from the dump
  • A repair that’s likely to be reliable in relation to the condition of the machine
  • An upgrade to the original design (where possible) taking advantage of the innovations or modifications to the original design that enhance longevity or performance

It’s a careful balancing act and one that doesn’t always work first time, but that’s the challenge!

I’ve gone a little off subject but it all relates.

Back to the blender, I saved the customer money on the purchase of a new appliance, saved money on a potential repair elsewhere and saved the broken blender from the chop.  The customer was happy.  As with all items I receive for repair, I also cleaned and polished the blender to make it shine like new.

 

Footnote: The repair was over, or so I thought.  A week or so later, the customer contacted me again to tell me that a new fault had started.  Speed control was now a little erratic and was making the blender hard to use.  I said no problem and agreed to have a look.  Likely to have happened during my repair work, a small lead on the printed circuit board had become loose.  A quick tighten up and normal operation resumed.  Phew!

 

 

Swan tea urn off the boil

A cheap fix gets this essential tea making machine back in business…

I admit it. I do get some satisfaction when I divert an appliance, on a journey to the bin, to my workshop for repair.  I have been known to collect the odd item from skips or just dumped on the pavement while supposed to be doing something more productive. I think I just feel sorry for things. Weird, but true.

Make and model: Swan Hot Water Tea 20L Urn

Fault reported: Not staying hot

Cost of replacement: £80ish

Manufacturer support:  3/10

Cost of parts: £1.70

Hours spent on repair: 45 minutes

Tools needed: Screwdrivers, test meter etc

Sundry items: Cleaning materials, heat transfer solution

Repair difficulty: 2/10

Cups of tea: X1

Biscuits: Malted Milk X1

This Swan hot water tea urn was one of those items.  Spotted during an office reorganisation in the ‘scrap pile’, it had been put there as it wasn’t working properly and a new one had now been ordered.

IMG_20200621_214203
FixItWorkshop, Worthing, July’20, Swan Hot Water Urn… shiny!

 

Being fairly light-fingered, I spirited the urn away to the workshop for some tinker time.  Not strictly staff policy, but you know, seek forgiveness after etc.

An urn is really just a big kettle.  This one has an all metal 20 litre tank with bar-style tap to brew up, when needed.  There are no real controls as such; just an on/off switch with neon light and two tell-tail lights to indicate boil and keep warm.  Keep warm is usually on all the time when switched on.

The fault seemed to be that the urn reached boiling temperature when switched on, but then switched off totally, allowing the water to cool again excessively.  Timing the switching intervals of the thermostat, 20 minutes or so, and a 15-200 hysteresis confirmed a fault. There was also no ‘keep warm’ green light on, when in use.  To push the thermostat further, I poured cold water into the urn to see if that sped up switching between hot and cold, it didn’t.

Opening up the urn’s base involved just three screws, allowing access to all components.  Such a nice change to not have layers of covers and things to move out of the way first!

Checking the wiring out for logic revealed that someone had been here before! The wiring was incorrect and the ‘keep hot’ element was not wired up correctly and effectively not in circuit with the power source. A small wiring change corrected this and meant that the ‘keep warm’ element was now working again.

The thermal reset fuse/ button seemed to be working OK- proved with a test meter and the thermostat did seem to switch on and off, albeit with excessive hysteresis.  Time to fit another one! Luckily, these thermostats are very common and I managed to get one from eBay, rated at 1000 (a couple of degrees over the one fitted) for less than £2. Fitting a new thermostat only involved a couple of screws, a light smear of heat transfer solution and reconnecting back into the wiring harness.

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With all wiring back in place and the cover refitted, it was time to test and brew up.  This time, the urn boiled, switched off and then stayed warm on the secondary ‘keep warm’ circuit.  To prove that the new thermostat was an improvement, I then topped up the urn with cold water and within 5 seconds, the thermostat clicked in and the boiling process started again.

Time for a brew.

(PS, the urn has now returned to its normal place of work)

Dinner will be served in a flash…

A Tulip A350T Electric Rice Cooker is repaired

IMG_2609
FixItWorkshop, Worthing, June’20, Tulip A350T 12Y1EI (to be exact).

I particularly enjoy receiving something to fix that I’ve never come across before.  Indeed, I’d never used an electric rice cooker, let alone heard of Tulip, the manufacturer of this example.  To be frank, I haven’t often thought about the popularity of electric rice cookers in general as an additional labour-saving device in the kitchen.  Clearly, I must be slipping.

This actual machine was a family treasure, which had moved around a bit and had originally been purchased in Holland and had since been converted from using a standard Euro plug to IEC/ kettle UK mains plug at some point.  All very interesting you say (maybe), but how did it end up in my workshop?

Make and model: Tulip A350T Electric Rice Cooker

Fault reported: Not working

Cost of replacement: £30

Manufacturer support:  0/10

Cost of parts: £2.00

Hours spent on repair: 1 hour

Tools needed: Screwdrivers, test meter, heat shrink, looped crimps etc

Sundry items: Cleaning materials

Repair difficulty: 3/10

Cups of tea: 2

Biscuits: Custard Cream X 2

After many years of reliable service, poor old ‘Tulip’ decided it had had enough of boiling up pilau rice and assorted vegetables and conked out.  When the owner tried to switch the cooker on, nothing happened, no light, no heat, no hope.

Most people would then usually have thrown in the towel, reached for their phone and within a couple of clicks, bought a new one on Amazon to be delivered the next day.

Perhaps it was the thought of poor old Tulip being crushed in the scrap metal pile at the tip which made the owner go online and find my website of strange domestic appliance tales instead of Amazon*…  But I’m glad they did.  *other online electrical retailers are available!

The machine is basically a large kettle with a removable bowl that holds whatever you wish to cook.  It has a thermostat for temperature regulation, a switch to change modes (cook/warm) and a safety cut-out mechanism, should something go wrong.  It was this safety system which had operated and caused the machine to fail-safe.

The design of the machine is quite simple, dare I say crude in places.  Within a few minutes, I had removed the base, exposing the wiring, switch, thermostat and other gubbins.

The earth bonding cable had melted which was the first alarm bell to ring.  Digging a little closer, the main issue revealed itself.  The heat-proof insulation on the ‘over heat’ one-shot thermal fuse had shorted out via a cracked piece of wiring on the metal casing of the unit.  Surprisingly, this had not overloaded the main plug fuse, but had heated the thermal fuse and had blown that instead.  Flash-bang, kaput.

The cooker’s switch, thermostat, element and other wiring checked out OK, so it was now worth fixing the failed system.

After purchasing a suitable replacement thermal fuse for a couple of quid, I set about installing this in place of the failed one, taking the time to upgrade the wiring harness with heat shrink to avoid a short again in future.  I removed the damaged earth and replaced it with fresh wire, securing it on to a better earth-bonded location and after some careful wire re-routing and fettling, the base of the machine was ready to be re-attached, ready for testing.  With the cooking bowl full of water and power applied, the ‘cook’ light lit up and the machine started to work.  Utter joy.  After a few cycles of heating and warming, I was satisfied that my work was done.

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Even though this device wasn’t marked as such, it’s a metal bodied Class One device here in the UK and ideally required a thorough integrety test of the safety system.  Using my newly-acquired Megger PAT150 tester, I was able to prove that the machine was compliant with current UK legislation for Portable Appliance Testing.  Ricely done.

 

 

 

Fetch me a coffee Parker… Yes Milady!

A Gaggia Milady gets unblocked

Despite various warning labels and advice from manufacturers, sometimes it’s better to ignore official advice and just dive in, especially if something has stopped working altogether.  Gaggia coffee machines of this vintage are well supported by various online parts suppliers, so when your machine stops making the perfect brew, the chances are that it can be sorted out with a little know-how…

Parker
FixItWorkshop, Worthing, June’20 Aloysius Parker from Thunderbirds (picture from Wikipedia)

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FixItWorkshop, Worthing, June’20, Gaggia Milady.

I couldn’t resist a reference to one of my favourite childhood programs…

Make and model: Gaggia Milady Coffee Machine

Fault reported: No coffee/ blocked group head

Cost of replacement: £300 (approx.)

Manufacturer support:  3/10

Cost of parts:  £0, inc. carriage

Hours spent on repair: 1 hour

Hours spent on finding parts: 0 hours

Tools needed: Screwdrivers, spanner, pliers, drill, tap set

Sundry items: Silicone spray, WD-40, water safe silicone lube, cleaning materials

Repair difficulty: 4/10

Cups of tea:  X 2 (and one coffee for testing purposes)

Biscuits: None (Ice Cream X 1)

Someone got in touch to see if I could repair their much loved Gaggia Milady, after receiving some unhelpful advice from the UK distributor.  A new Gaggia had already been purchased, but the owner was missing the ‘solidness’ of his original machine and wanted it back working again.

Fault reported:  Heater working, pump running, no water at all at the group head, therefore no coffee.

Opening the machine’s lid reveals lots of cables and pipes, so if you’re attempting this repair yourself, I recommend making notes and taking photos, carefully marking the location of all the positions.

I suspected a blockage from the boiler to the group head, as sometimes happens with older machines, as scale builds up on the inside.  In cases like this, de-scaler is usually no good and more drastic action is required.

Removing the boiler on this model is similar to many other Gaggia machines, the only variant differences usually being cosmetic.  Just four screws usually hold the boiler to the cabinet.  I suspected that there was a blockage between the boiler area and valve to group head ‘jet’ and in order to access it, a few layers of metal work needed to be removed.

 

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Just one screw holds the strainer, but removing the head involves removing two bolts, which secure two halves of the group head.  The trouble is that over the years, corrosion makes the two halves ‘weld’ together and the only way to split them is to use a little ingenuity.  Fortunately, there are four water holes in the head which make ideal leverage points and with a small M5 tap, those holes become anchor points for the two bolts holding the head together.  Winding those bolts into the new threaded holes forces the two halves apart…

…Revealing the brass valve base.  Using a 10mm spanner releases the valve’s spring and valve rubber.  In this case, it was full of scale and debris.  A thorough clean using WD40, wire brushes and wire wool and the group head was ready for reassembly.

All surfaces scrubbed, all rubber seals cleaned and treated to some water-safe lubricant, the group head back together, the boiler was ready to be re-installed into the machine.  After some careful re-plumbing and re-connecting, the machine was ready for testing.

Just one more job.  Make the coffee for Milady!

Another machine dodges the tip with only a small tin of elbow grease used. F.A.B!

Atco Consort 14 (CT14) self-propelled lawnmower repair

A mid-90’s take on a classic design, dodges the tip

When they say; “they don’t make things the way they used to”, they’re right… sadly.

With many repairs that I do, half the battle is identifying the correct or closest-match replacement part.  Half the fun is finding a part to do the job, when the original manufacturer can’t or won’t sell that part.

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FixItWorkshop, Worthing, May’20, Atco Consort 14 (CT14)

Make and model: Atco (Qualcast) Consort 14 (CT14- 002107A)

Fault reported: Intermittent running

Cost of replacement: £300 (approx.)

Manufacturer support:  0/10

Cost of parts:  £24.44, inc. carriage

Hours spent on repair: 1 hour

Hours spent on finding parts: 1 hour

Tools needed: Screwdrivers, spanner, pliers

Sundry items: Silicone spray, WD-40, cleaning materials

Repair difficulty: 3/10

Cups of tea:  X 1

Biscuits: Custard Cream X 1

Some things are just a joy to work on because of the way the original design and engineering teams that came up with the product, saw their machines being used in real life.

Even though this machine was built in the 1990s, the Consort 14’s DNA comes from a long line of designs that include the famous ‘Suffolk Punch’ lawn mower created by Suffolk Iron Foundries of Stowmarket in 1954.  This machine is badged as Atco (and Qualcast in places) but the electric motor was made in Stowmarket, England.  The original factory had a reputation for making everything, literally everything, for its machines, right down to the nuts and bolts and this ethos lives on in the CT14.

I’m not going to bang on about sustainable design and circular economy here, but today, unless one pays serious money, garden equipment is simply not built to last any more than a couple of years.  Many of the mowers and strimmers you can buy for under £100 in B&Q, Tescos (here in the UK) and alike have a built-in obsolescence factor measured in months, not decades.  Personally, I believe that products like this should be banned.  Too many end up at my local tip with the price label still attached…

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A neighbour asked me to look at their Atco lawnmower, which had stopped mowing recently.  They were wondering if it was worth bothering with a repair, I of course said that the machine that they had was better than many machines available now, so it was absolutely worth repairing!

The mower is a self-propelled, cylinder type with speed control and clutch to engage the propulsion system, as desired.  It’s a neat design that’s hard to better.  The next time you are at Wembley or Wimbledon, just look at the mowers still used by professional grounds maintenance teams.

The Atco is designed to receive occasional maintenance and all items which might require the owner or maintenance engineer to inspect are easy to access.  Forward thinking again, shown by the designers.  The main issue in 2020 is that parts are only available from aftermarket suppliers and although there are still (thankfully) specialists ready to supply, part numbers and cross-referencing is a nightmare and despite me doing this work in the UK and this machine being made in the UK, the repair required a degree of investigation and sleuth work to get the parts needed.

The motor was my first port of call and with only a couple of bolts holding it in place, the motor was soon removed.  It was in good overall condition but the carbon brushes were a little short and needed replacing. This explained why the motor had suddenly cut-out.

You might think that finding carbon brushes for a UK made motor, might be easy.  You would be wrong.  Despite several conversations with mower experts, these brushes were seemingly unavailable, off the shelf.  I did order some brushes for an equivalent model produced a little later, but these were too large.  I could have filed them down to make them fit, but after rooting around in my collection of brushes (as one does) I found that a new pair of brushes from a Kenwood Chef A701 fitted perfectly.

While I had the mower in pieces, I decided to inspect the drive belts which were both in poor condition.  One was split and one had stretched badly.  For smooth, reliable operation, both required a replacement.

Again, the Consort 14 was not on many mower supplier inventories, so finding the correct belts required cross checking with other Qualcast and Bosch (Bosch later acquired Qualcast) models and a little bit of luck to match them up.  Fortunately, eBay sellers came to the rescue again and I managed to find the correct belts which fitted perfectly.

With the mower back together, it was ready to run for another 30 years.  Time for another cuppa.

Footnote:  I’m very aware that I sound like a stuck record…

Look, many products made and sold nowadays are much better than older ones.  I’m not saying that all old things are better. Take old cars for example (although I have a soft spot for old cars):  They were polluting, they didn’t have safety built-in (in general) they rusted-out and broke down, all the time.  New ones generally don’t break down, last for longer and you’ll walk away from many crash situations.

New things are usually safer, more efficient and capable.  However, many older machines were designed to be serviced, repaired and re-used over and over, which in my opinion, is more sustainable.  Many products today, especially mowers and alike are designed to last for 18 months hard-use and then the whole thing is scrapped, but it’s apparently acceptable to society as it ‘only cost 40 quid- I’ve had my monies worth’.

It’s this notion that doesn’t sit well with me and I see a growing cohort of people who are not prepared to accept this waste of resources either.  What say you?