Feedback

Customer feedback (genuine, honest)

18/07/19

I have just been reunited with my beloved Kenwood Chef mixer which, after many, many years of faithful service spluttered to a stop when the speed control failed. How lucky were we to discover Matt of Fix It Workshop! Not only did Matt contact us a few hours after we had dropped off the machine to reassure us that the problem could be fixed, but he has restored the mixer so it works and gleams like new, even sporting a new set of feet. All quickly fixed so I can mix up plenty of treats in time for my husband’s big ‘0’ birthday next month. Thank you Matt!  Wendy, Worthing.

24/05/19

This was my coffee machine. Those of you who know me realise that I cannot start to function in the morning until I’ve had my cup of coffee so it was with some trepidation that I left my beloved Gaggia in the hands of a DIY stranger. I should not have worried. I could not had left it in better hands. Matt is friendly, thorough and very knowledgeable.  If you are prepared to wait a bit (he only does this in his spare time in his man cave) you will not be disappointed. He does a brilliant job. Highly recommended. Lesley, Hastings.

11/05/19

What great service from Matt.

My Dyson’s beaters had stopped spinning and despite trying a new head, it still didn’t work.

Matt stripped the machine back, found the fault and fixed it, adding extra protection to the wires that had sheared to stop it happening again.

He also serviced the machine for me, replacing the filters and gave it a good clean.

It came back in a nearly new condition and hopefully will have many years of use left in it.

Saved me nearly £200 for a new machine and less to landfill.

Thank you! Chris, Worthing.

24/04/19

Would just like to thank you for the amazing video of the internal workings of the Fisher Price Record player. The pictures were clear and your narrative of the steps you took to repair the record player was both informative and easy to understand.

I have since watched  your videos of other items you have repaired  and am very impressed at how you have ‘resuscitated ‘ items which most people would have consigned to the dustbin.

Thank you too for your swift responses to my questions  which were received the same day as posted.

You will certainly be my first port of call with any future problems.  Linda, via email.

 

07/04/19

Within a few days of being home from hospital we needed to use the trusty Tommee Tippee milk machine for baby number two. The loft hadn’t treated the machine well and it wouldn’t work! 2 am feeds boiling a kettle were not fun. Matt fixed the machine within a day and saved our sanity, making us feel just a little bit more like we could cope. Thank you matt! Kate, Worthing.

06/03/19

Dyson working very well and looks great.

Hoovering up like it’s brand new, it’s even got the bits of tinsel that have been moving around since Christmas!  Very grateful for not having to look for a replacement.  Thanks again, Elizabeth, Worthing.

26/06/19

Many thanks to Matt for the superb job he did with my electronic drum kit. I was certain I was going to need to replace the parts or possibly the whole thing but Matt proved that almost anything is fixable with the right attitude.

Matt had the equipment for only a few hours and was able to quickly fix what I assumed would be a horrible job.

The budding drummers of Sussex can continue bashing away! Thanks again Matt, I’ll be following the blog to learn more.  Best Regards, Scott

(as long as they keep the noise down- Ed)

12/02/19

I would just like to thank you for the advice on intermittent fault on Bosch Athlet.  It worked a treat, thank you.   MP Doyle.

15/01/19

Not thinking that anyone could ever repair my over 40 year old Kenwood Chef after it bellowed smoke on Christmas Eve, (and was it worth repairing?), I decided to google the possibility of it being given a new lease of life, and lo and behold I found Fix It Workshop! What an incredible service. Not only was the communication with Matt spot on, the repairs and service were second to none. Upon collection (I live in the same town), Matt explained the work he had undertaken and reasons why. Don’t ever discard anything before consulting Fix It Workshop – a great man doing a great job and reducing waste too. Highly recommended. Thanks Matt. Linda. Worthing.

Thanks for the Custard Creams too, linda.  Matt.

13/01/19

Matt is providing an invaluable service.  Not only has he repaired my forty five year old Kenwood Chef, he has prevented it being sent for scrap.  The service is excellent.  Matt is a very pleasant young man.  He works from a meticulously organised, and well equipped workshop.  I will have no hesitation in going to him again and will recommend him to my friends.  Joan.  Woodmancote.

06/01/19

A big thanks to you Matt for fixing our much treasured Kenwood Chef A901E as it is now back to perfect working order. It was given to us as a wedding present over 35 years ago form a relative who is no longer with us and it wouldn’t have been right to have given up on it without a fight.  Simon & Mandy.  Potters Bar.

20/11/18

After finding Matt’s YouTube video and website, and watching his amazing restoration of an old Fisher Price toy record player, I sent him an online request for help or advice with the one I had just bought on eBay and which wasn’t working properly. He sent a response which was both friendly and helpful. The website is fascinating: in this age of waste, his determination to avoid discarding broken items without trying to fix them first is admirable. When I start clearing the loft I suspect I’ll be unearthing items that need his attention! Thanks again, Matt, for your assistance. Veronica G. Somerset.

04/18

I can thoroughly recommend the services of the Fix it Workshop.  My Dyson was repaired very quickly and new filters fitted at  a very reasonable cost.  I am sure it would have cost me considerably more to have taken it somewhere more well known and probably they would have told me it was beyond repair and suggested I buy a new one. It is well worth letting Fix It have a look at items that are not working even if you think that are beyond repair or too old. Jill, Worthing.

22/05/17

My beloved Bosch hoover had stopped working properly, it kept cutting out wasn’t sucking up properly.  I left it at FixItWorkshop. Within a couple of days I have a hoover back that is like brand-new.  It had an electrical issue which had been fixed along with a dangerous plug fixed which I wasn’t even aware of.  Not only that, it is a clean as new and I swear it’s working better than ever before!  Very reasonable too. I highly recommend FixItWorkshop for a super friendly service from someone who clearly knows their stuff!  5 stars from me! Thank you.  Rachel C.  Worthing.

 

 

6 thoughts on “Feedback”

  1. Not thinking that anyone could ever repair my over 40 year old Kenwood Chef after it bellowed smoke on Christmas Eve, (and was it worth repairing?), I decided to google the possibility of it being given a new lease of life, and lo and behold I found Fix It Workshop! What an incredible service. Not only was the communication with Matt spot on, the repairs and service were second to none. Upon collection (I live in the same town), Matt explained the work he had undertaken and reasons why. Don’t ever discard anything before consulting Fix It Workshop – a great man doing a great job and reducing waste too. Highly recommended. Thanks Matt. Linda. Worthing.

    Liked by 2 people

  2. Hi Matt,
    I too, had a Bauhn DAB FM Radio of the model you worked on. First mnf’d in Sept.’17 and sold in Aldi – with a 3 yr. warranty, so still covered.
    Thanks for taking the time and effort to produce the very clear video showing how to repair it!
    Mine stopped working with the power adaptor [but STILL worked (temporarily) with batteries!]. Being a typical female, I tried the easy route, i.e. getting Aldi to provide a new cable – BUT Aldi’s source (Tempo) no longer have them in stock. The output spec was a “one off” for this radio, apparently – DC 5.9v 0.6A – and NOT easily available from retail/online outlets.
    All I’ve gotta’ do now is find someone with a soldering kit…..
    Many thanks again! Rgds, Sue

    Liked by 1 person

  3. Just need to say what a wonderful job of repair Matt has made of my old Kenwood Chef. Thank you so much. Its all clean shiny and working like new. I wish I lived nearer to your workshop, Matt. I would be there all the time. Ever thought about moving to Doncaster…

    Liked by 1 person

  4. I have just been reunited with my beloved Kenwood Chef mixer which, after many, many years of faithful service spluttered to a stop when the speed control failed. How lucky were we to discover Matt of Fix It Workshop! Not only did Matt contact us a few hours after we had dropped off the machine to reassure us that the problem could be fixed, but he has restored the mixer so it works and gleams like new, even sporting a new set of feet. All quickly fixed so I can mix up plenty of treats in time for my husban’s big ‘0’ birthday next month. Thank you Matt!

    Liked by 1 person

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