As covered a few times on my blog already, I do like Dyson products. They’re engineer and tinker-friendly.
A colleague got in touch with a poorly DC14 which had worked well. She’d kept the filters clean and generally looked after the appliance with care, which makes a nice change. However, despite all this, nothing was being collected with the floor beaters. The hose worked OK, but that was it.
Time to do some screwdriver wealding. Despite the filters being in good condition, I washed and dried them anyway, just in case.
Up ending the vacuum cleaner revealed the problem straight away. The bottom foot hose had become disconnected from the interference fit compression joint and was flapping in the breeze. Usually when this happens, it’s because the hose has split, but this one was in good condition. What seemed to have happened was that the hose had become untwisted from the joint, so all that was required was careful reassembly.
While the cleaner was in pieces, I gave it a thorough service, paying attention to all of the machine’s seals and moving parts, especially where the cylinder joins the vacuum pipes from the motor as these can leak with age.
Once spruced-up, the cleaner was back to full health once again. Another Dyson saved from the tip.
Cost of replacement: £150 and up. Cost of repair: Time, tea and biscuits and silicone spray, a bit of washing-up liquid.
I like the classic, function-over-form design of this heater. Simple, clear, chunky controls and nothing included that isn’t needed. Less is usually more.
This 1980s heater, although very well made and clearly designed with longevity and repair in mind was a little bit, er smoky.
It appeared that the fan wasn’t running and the smoke was coming from old dust which had settled inside the machine. I don’t think that the heater had been used in many years.
The heater came apart very easily, just three self-tapping screws holding the sides together to the main shell.
On first examination that the shell was out of shape and that it had come in to contact with the fan itself, forcing it to far down the motor shaft on to the motor body. So, all that would be needed would be reposition the fan and re-shape the outer heater shell, a simple fix then. Not quite.
The motor did not spin easily and even with a little penetrating oil on it, it was turning slowly, with the mains applied.
The motor was an induction type, with no brushes and didn’t obviously have anything restricting the motor’s spin. I know that even apparently clean motor parts can have deposits of unseen oil and muck that can stop an otherwise good motor from working properly. In situations like this, I tend to use brake cleaner or similar to break down the dirt. Once cleaned, just a couple of drops of sewing machine oil on the moving parts and that usually cures things. I was in luck and after performing a mild service on the motor, it was spinning at full speed once again. Quite literally warming.
With the parts all back together, the heater was ready to run for many years to come.
Cost of replacement: £15.00 Cost of repair: £0.00, one cup of tea and a Bourbon.
Another Kenwood Chef A901 gets the Workshop treatment…
There’s been a steady flow of poorly Kenwood Chefs through the workshop of late and the new year started off with yet another. A customer got in touch with reports of smoke coming from her Chef A901, a machine which had given years of faithful service to her family. As a result, she was very keen to see what could be done.
As usual with Chefs of this age, the 5 machine feet had deteriorated and now resembled squashed dry Blu-Tac, so had to be replaced. I replace the feet to most Chefs that come in. Not only do the feet prevent the machine from moving all over the place when in use, they provide a gap for air to be drawn in to the motor for cooling, so it’s essential the feet are in good condition.
The feet are inexpensive and are easy to fit. If you decide to replace yours, consider coating the existing ones with something like WD-40, a few days before you try to extract the centre pin or you risk snapping it off in the machine base, as it will likely be ceased.
On with the repair. The speed control circuitry had failed, specifically a capacitor and resistor, a common problem on older machines, had gone pop. As usual, the correct repair kit was bought and fitted. With careful soldering and a dab of heat transfer gel on the new triac and the job was complete. Nice.
With any Kenwood Chef, I always check the motor end-float, the allowable spindle movement north and south. The end float in this case was a little lose and required adjustment. A small grub screw with Allen key head allows this adjustment and with a bit of trial and error, the end float was now spot-on. Poor end float on these machines usually makes the speed control ‘wobbly’, especially at lower speeds. With this one adjusted correctly, the motor now ran smoothly through all speeds.
Job done. The owner of the machine was so pleased with my work, she even bought me a new packet of Custard Creams. Fab.
Cost of replacement: £400 and up. Cost of repair: £11.24, plus my time and Custard Creams!
This fix was actually carried out during the summer, 2018.
A friend of mine brought over a broken formula making machine for me to look at. It had been stored after their first child had out-grown it and since having another baby, it was now needed again, urgently. Following a couple of years in storage, it was brought out, plugged in and after briefly coming on, it failed. No lights, no hope.
These machines save time and effort by allowing water to be heated rapidly and mixed exactly with the formula powder, to produce consistent results every time, perfect for new exhausted parents in the middle of the night. So it was important that I got this working quickly.
After removing the back, I was presented with an electronic control unit, some solenoid valves and a heater, plus some other environmental sensors such as thermostats. The plug fuse was OK, so it was time to check if power was getting to the machine. It wasn’t.
This machine features a couple of power control devices; two thermal aluminium ‘can-style’ fuses in-line with the heater, plus a thermostat on the output of the heater itself (to regulate heat). After testing for continuity, it appeared that one of the can fuses had failed.
These fuses are common across a wide range of appliances, such as coffee machines, fans etc and are cheap, just a few pounds. It could be that a temporary air-lock in the heater caused a hot-spot and therefore that excess heat caused the 172 degree fuse to pop. It was worth a try to replace it and see what happened.
I replaced the fuse and re-assembled. After filling with water and powering it up, normal service was resumed.
Since I replaced the fuse, the machine has been in continuous service for many months, so I can conclude that it was probable that the over heating was temporary.
I created a short video to help others who may have similar problems with their machine.
Cost of a new machine: £90. Cost of repair: a few quid and a few beers.
Another Kenwood Chef gets the treatment in the Workshop
How about another Kenwood Chef story? I know I’ve covered this machine a few times now, but I’ll try and make it as interesting as I can. I just LOVE Kenwood Chefs.
A customer got in touch with me via the FixItWorkshop ‘contact us’ link asking if I could fix his family’s much beloved Chef. While last in-use, it started smoking and smelling terminal. How could I refuse. I’m located in Worthing, but the customer was based in North London, quite a distance for a repair and would have been usually cost prohibitive using the Royal Mail. However, using local drop-off points, carriers such as Hermes and DPD offer (slightly slower) courier services for about £7.00 one way, which starts to make more fiscal sense. This is what we did.
I wish I’d taken a photo of the box the Chef came in, because the customer had clearly gone to a lot of effort to make sure it was well protected!
On with the repair.
The Chef has been in production many years and although they can often appear similar on the outside, they do vary on the inside, depending on the year of manufacture as small tweaks and improvements are made. Evolution, rather than revolution, usually the backbone of any successful design.
The A901E is different from the previous A901 as it features an electronic speed controller, rather than a centrifugal affair. While the later design is an improvement, it wouldn’t deter me from buying an earlier model; the improvement is small.
The A901E still features similar components to previous models which can and do fail, especially with age. The subject here is about 30 years old, give or take.
The motor on the A901E comes out quite easily; first remove the motor cover, remove the mains cable (disconnect first of course), remove the top cover, belt, then the four screws holding the motor in. The motor then pulls down from inside, out through the gap left by the hinge. Easy.
The motor circuit board showed traces of component catastrophe with dust and dirt left by exploding components. Nasty. Pre-empting the fault, I ordered a repair kit before I’d taken the machine apart, together with replacement feet as the ones on this machine were knackered. The kit includes capacitors, resistor and triac as these are the main components that tend to fail.
These kits are available on eBay and are worth the money as they are often cheaper than buying the components separately and they contain instructions for newbies. Here’s a little slide show showing the process.
With the kit fitted, the motor re-installed, mains reconnected, the Chef ran well again, this time without burning or smoking. However, all was not well as the speed control was a bit wobbly at lower speeds, which was just plain wrong. Having worked on a good few Chefs, this problem is usually down to excess end-float on the motor spindle. Working with the motor still in situ, the motor fan, which controls end-float could be adjusted with an Allen key. Sorted.
Just the replacement feet to fit and after a quick clean-up, the Chef was reassembled, ready to go home.
A top tip for you. If you intend to replace the feet on your machine and you probably should if they are old as they go hard or fall apart, then soak the area around the feet recesses with WD-40 or similar a day or so before as this will make getting the remnants of the old feet out, much easier.
Cost of a replacement: £400 up. Cost of repair: £12.65 plus my time and tea.
Who wouldn’t love a new DAB radio for your birthday? Well, that’s what I had this year and I was thrilled to receive this Pure Evoke H2. After choosing a suitable location on my desk, I quickly unpacked it, plugged it in and…nothing. Booooooo!
The display backlight appeared to glow a little, but that was it and I was missing Today on Radio 4.
To save a quite frankly dull story, the returns and replacement process offered by the company who supplied the radio was hopeless. But, after 2 months, I ended up with a replacement radio, in addition to the one I already had. The second radio worked, albeit with some fettling required to the speaker to make it sound ok (another story).
Time to dig out the screw drivers as I had nothing to lose.
Just 6 screws hold the back on and with these removed, the radio’s innards were exposed. Now, I’ve made radios from kits in the past using components I can hold with my fingers, but with this radio, the circuitry was teeny-weeny and I would have to have some luck to fix it.
I was in luck. The radio is made up like a sandwich. The front fascia is screwed to the cabinet and the back, that I’d removed, was screwed to the cabinet, from the other side. There are data-style cables between the two halves and one of them appeared to be loose. I carefully pushed the connector ‘home’ and then re-applied the power lead and wouldn’t you know it, the display lit up and it burst in to life. Now we’re talking.
Thinking I’d sussed it out, I screwed the radio back together and had about a week or two of unbroken service, until the screen froze and then nothing. Oh no.
Re-opening the back of the radio, I suspected that the tiny soldered pins on the back of the multi-way connectors on the data-style cables, had been dislodged. I have average sized hands for a bloke, but I needed tweezers to get the connectors on during assembly. I wonder how much it would have cost to add an inch or so to each cable, to make manufacture easy. As a consumer, I would have gladly paid the extra penny. I suspected that this is how the original fault came to be as it wouldn’t have taken much more than a shove in the wrong direction to break the delicate connectors, due to the short length of the internal cables.
Since this circuit board is a tiny stamped component affair, I had to be quick and neat with my re-soldering. Each pin to PCB connector re-soldered, cables re-attached, back screwed back on and the radio worked once more.
Pure have a reputation for easy to use, excellent sounding products. It’s just a shame they have seemingly penny-pinched on some of the internal gubbins on this model. If yours develops similar symptoms, don’t give up, take the back off and have a look.
Cost of a new radio: £40-90. Cost of repair: 5 mins tinker time, one cup of tea.
Starting a new job is always fun and when a new colleague of mine mentioned that the office vacuum cleaner had packed up, I rose to the challenge.
I’m quite fond of Dyson products as some of you know, mainly because:
They’re well-engineered, by engineers
They’re designed to be repaired easily with simple tools, which is better for everyone
Parts are readily available at reasonable prices
The DC01 was launched in the early 90’s and was Dyson’s first market clean-up, competing with the established market leaders. Although this machine is over 20 years old and Dyson no longer supports it directly, reasonable quality pattern parts are available on eBay. If you have one, love it and keep it going.
This one is actually an ‘Antarctica Solo’ model (grey and light blue instead of yellow), which commemorated Sir Ranulph Fiennes’ solo trek across Antarctica and raised money for Breakthrough Cancer. It had been abandoned and was moments away from the skip. I felt quite sorry for it.
Faults reported included; no suction, excess noise and smell!
The first thing to check on the DC01 is the filters, as like many other Dyson products, people forget to clean or change the filters. Both filters were totally choked and full of all sorts of detritus. A quick shake out and wash with warm soapy water and they were as good as new. Following that, I inspected the seals around the join between the cylinder and the main body. All the seals were dirty, so a clean up and quick spray with silicone spray and they were as good as new. Great.
The noise seemed to be coming from the front beater/ rollers which usually means, noise bearings. The beater on this model uses a two bearing set up. One was fine, but the other was seized. As I didn’t want to spend any more than I needed, I cleaned the bearing, after removing it and the dust cover, re-greased it with LM High-Melt Point grease (general automotive stuff) and it was ready to roll and beat again.
Once the filters were dry and re-installed, the Dyson ran like new again. Very satisfying.
Cost of replacement: £15 second hand, £100’s for an equivalent-ish new model.
Cost of repair: Patience, washing up liquid, two cups of tea.