Conked out Dyson DC33
This Dyson presented with a pretty terminal case of ‘no go’. The owner had run this relatively new machine in to the ground with little maintenance so it was little wonder what happened next.
Whilst in use, the machine spectacularly went bang and tripped the main fuse board of the house. The noise and following smell was quite something I was told.
The owner had nearly rushed out and bought a new machine and was budgeting between £300 and £400 for a replacement.
I was glad I could help since I was fairly certain I knew what the problem was without seeing it. After giving the cable, switches and casing a visual inspection, it was time to delve deeper. The filters were in poor condition and the general smell of it indicated that overheating had been an issue, probably leading to premature wear on the motor.
With the motor out, the true extent of the damage became apparent. Both motor bushes had worn away to nothing and part of the brush holder had broken up inside the motor, probably while it was running, causing the noise.
I suspect that the owner had ignored the warning signs of burning smells and occasional cutting out (as the thermal overload circuitry performed its fail-safe role).
Being only a few years old, the owner had a couple of options; either replacing the faulty part with a genuine Dyson replacement (a very reasonable £40) or pattern motor kit with filter pack for under £25. The owner chose the latter on the basis of the machine’s age and the fact that both filters in the machine were also ruined.
The job took an hour, including testing before the machine was back performing its cleaning duties once more.
A note to all vacuum cleaner owners (that don’t take bags): Keep your filters cleaned every couple of months or so. Your machine will last much longer if you do.