The tale of Hetty & Henry

A small mix up nearly resulted in some body modification…

IMG_2026
FixItWorkshop, Worthing, May’20, Henry & Hetty bathing in the sunshine

Make and model: Hetty Vacuum Cleaner (HET200-22)

Fault reported: Not working

Cost of replacement: £100-£140

Manufacturer support:  10/10

Cost of parts: £21.59, inc. carriage

Hours spent on repair: 1 hour with service

Tools needed: Screwdrivers, test meter etc

Sundry items: Silicone spray, cleaning materials

Repair difficulty: 4/10

Cups of tea: 1

Biscuits: Ginger Nut X2

If only everything was as well made and built to last as a Henry (or Hetty!) hoover.  Simple as a knife and fork, with tried and tested technology, it’s a machine created by an engineer, for everyone to own, use and repair themselves, when needed.

A neighbour got in touch to say that their broken Hetty was about to be scrapped and asked if I could do anything with it.  Of course, I said.  To be honest with you all, I’m not that confident with all repairs, but I knew that in the case of this one, I should be fine as Numatic products are pretty well supported by the manufacturer. And this is the thing:

How many purchases do we make that consider; “will I be able to get parts for that one day”?

We all do it, but as a tinkerer I try and consider the longevity and likely need for replacement components when I’m considering handing over my hard earned wedge, at point of purchase.

The Hetty had been working fine, but had then conked out, mid clean.  No drama, no noise, no smoke, it had just stopped.  The owner had already checked the fuse, but that was fine (as they often are).

When things just stop and won’t restart, that symptom is often trying to tell you something and if you’re listening, capturing the way something fails and acting on the information can save you time and often money.  It’s a trick I’m always trying to perfect, although one can be caught out anytime- but that’s half the fun.

  • The machine stopped suddenly…
    • Maybe the cable broke?
    • Maybe the plug is damaged
    • Maybe a component failed quickly

Expensive things like motors tend to start making noises, run slower than usual or smell bad before failing.  They can ‘just stop’ of course, but it’s likely that there will be a build-up, so I proceeded with some confidence that the motor was probably fine.  I always check motor bearings and brushes anyway, when servicing this type of thing.

Since the mains cable and plug were fine, it was time to delve inside.  The Hetty top is simply held together with a few screws (normal cross head) which then frees the cable winder and motor assembly, when undone.

I suspected the two-speed control PCB as these can fail suddenly without warning and since I have no Numatic PCB tester (if there is such a thing), all I could do is prove the component as faulty, beyond reasonable doubt.  A quick check with my multi-meter revealed that there was no output, when connected to the mains.  Suspicious.

It is also possible to by-pass the speed control PCB on these machines, which I did.  I connected the motor up without it’s 600W/1200W control circuit in the loop and the motor spun up just fine.

This slideshow requires JavaScript.

Often, I like to go direct to the manufacturer (where possible) for spare parts as you often get the truth about an appliance as well as the latest version of a part.  Often, manufacturers continue to iron out bugs and develop upgrades for spare parts as these will be fitted to the latest models.  A company such as Numatic seem to apply those upgrades retrospectively to older models too, so that all customers new and old, can enjoy the benefits.  For information; UK spec speed controller part 208436 (red) replaces part 206735 (orange) for model HET200-22.

As I couldn’t find the part I needed on any website, a quick call to Numatic UK, gave me the information I needed.  Even during Covid-19 lockdown here in the UK, the lady in Numatic’s spares department, working from her kitchen, was able to advise me on the upgraded part I now needed and arrange for it to be with me for the next working day.  If that’s not good service, I don’t know what is.  http://www.numatic.co.uk

With the new part installed, the motor spun once more, at the correct two speeds.  Happy days.

All fine then.  Not quite. 

Hetty had been supplied with a red base, not the original pink one that Hetty should have.

As we all know… no?  Just me then, Henry is red and Hetty is pink and there is a range of names and colours to choose from in the range.

When I tried to fit the Hetty top to the supplied red base, it didn’t fit.  Quite a head-scratching moment, if I’m being frank with you.  Had it never fitted? Had the owner simply just put up with it the way it was?  Had there been some kind of strange swapping incident that I wasn’t aware of?  Time to get some answers!

It turns out that my neighbour have both Henry and Hetty models and had given me the wrong base.  They had assumed they are all the same.  They’re not actually, see below.

The latest Henry and Hetty tops have a cut-out for the tool storage bracket moudling as shown on the red base above.  The earlier Hetty I had in the workshop had no such bracket in the plastic.  I did offer to modify the Hetty top I had with my Dremel saw, but this offer was declined!

With the right top and base paired up once more, I was happy, the neighbours were happy and another vacuum cleaner had been saved from being scrapped needlessly.

Time for another brew.

 

Hybrid Hoover-VAX vacuum cleaner combination experiment…

Recycling vacuum cleaner parts.

A slightly unusual workshop repair this time.

My brother-in-law popped in to see us for a cuppa recently and mentioned he was off to the tip with an old VAX cylinder style bag-less vacuum cleaner, in pieces, not the carpet washer type.  It was on its way to the great scrap yard in the sky.  Luckily, I was on hand to divert the sick VAX via the workshop.

It was being disposed of due to the flex having gone faulty together with the opinion that it wasn’t working that well before the mains cable failed.  Well, I hate to see good machinery go to waste.

On this VAX, the mains flex is stored within the vacuum cleaner housing and is wound up on a spring-loaded coil during storage.  When in use, the user can pull the mains plug until the desired cable flex length is reached.  When the user is finished cleaning their carpet, a foot operated button causes the flex to speedily disappear back in to the vacuum cleaner.  My brother-in-law had already looked at the spring-loaded mains flex winding mechanism, which had resulted in the bi-metallic coil spring escaping from the enclosure, freeing itself in to an orbit.  It’s quite a shock and sometimes dangerous when this happens!

What to do.  I was very nearly tempted to dump this vacuum cleaner too as the build quality of the whole thing reminded me of the plastic toys one gets in Christmas crackers, but that’s not really in the spirit of The Workshop.

Then I remembered I had a defunct Hoover Telios that was minus a motor, perhaps this would be a suitable parts donor?  I liked the idea of making one working vacuum cleaner from two unhappy ones.

The Telios had a working mains lead flex, but the automatic spring loaded mechanism on that was past its best, so I decided to use the working lead on the VAX.  The VAX would be without its flex winding mechanism, but at least it would work.  I adapted a cable tie to make a cable grip, to prevent a user from pulling the cable from the VAX, when in use.  The cable would have to be stored, wrapped around the vacuum cleaner, after use, a small price for working machine.

IMG_5022
FixItWorkshop, Feb’18, VAX cylinder vacuum cleaner.

The other job was to address the poor performance.

This product is clearly an inferior Dyson rip-off and therefore has a couple of filters; one for the intake and one for the exhaust, like a Dyson.  As suspected, both of these were virtually blocked!  The filters on this model were not as easy to get at nor as easy to clean.  I’m not sure whether these filters are meant to be washed, but wash them I did and after 24 hours of drying on the radiator, they were as good as new.  Once refitted, full performance was restored, for the price of a bowl of warm water and Fairy liquid.

Finally, the VAX was missing its cleaning head for the hose, so I decided to use the Hoover one (which was quite a nice design) with the VAX’s hose.  After some jiggery pokery and some electrical tape, it fitted.

IMG_5023
FixItWorkshop, Feb’18, VAX cylinder vacuum cleaner- with Hoover parts.

What we’ve now ended up with is a working VAX vacuum cleaner, using some parts from a beyond economical to repair Hoover.  Whilst it’s not the most elegant repair I’ve ever completed, I now have  something working from two nearly condemned items and surely, that’s good thing?