obsolescence – Fix It Workshop

Inside The Real Repair Shop 13

This time, Matt discusses false-friend eco products…

One lives and learns and if there’s one thing I definitely know now, it’s that the good people of Worthing (at least) really do love their bread makers!

Back in August, in the spirt of light-hearted environmental consumer advice, I offered my thoughts on what I deemed to be ‘pointless products’ and crumbs, did I rattle a few bread bins! Almost 4 amiable souls took the time to share their thoughts on the subject too, extolling the virtues of their trusted kitchen friends. Some even shared a few photos of their finest loaf creations; the most exquisite that I have ever seen, it must be said. At yeast, most of you saw the funny side I think, but others thought that I was being a little childish. So this article will be a little more proven, I hope.

To those who rose-up, a little browned-off by my distaste for these machines, I say this; it was only a bit of half-baked fun. You’ve really got to roll with it!

Turning to more serious matters. When it comes to our current environmental issues it seems more than ever that some campaigns, propaganda, even official advice, must be taken with a pinch of salt. Of course, I too am a consumer of online adverts, original articles and general broadcast media and I find myself increasingly starting to doubt that one can have one’s cake and eat it. Right, enough of the baking buns, sorry, puns.

Despite the typical British Summer we’ve been enjoying here in the UK, it’s been Armageddon on the continent. And, if you’ve been watching any mainstream news these last few months, you would have seen European reports showing newly designed weather maps with splashes of ferocious oranges, blood-reds and deathly maroons, possibly designed by The Terminator, telling us the World is boiling.

Is it all part of a ‘big plan’ to discourage would-be travellers from taking polluting flights to far-away, warmer climes? Are all the ‘wild’ fires, naturally occurring? Whatever your views on climate change, it would seem that broadcast messaging is nudging us to stay home, stay indoors and don’t move. Remind you of anything?

Anyway, assuming you’re still with me (thanks by the way), I certainly don’t claim to have expert knowledge on environmental change, CO2 emissions, the latest breakthroughs or Government policy. However, I do have a sprinkling of knowledge on most of these things, enough to say that we have a global population of over 8 billion humans (and rising), many living in or gaining ‘Western lifestyles’ (food production, transport, devices to state a few), so it doesn’t take the mind of Einstein to realise that we’ve had an effect on our environment since we began farming, and that effect is probably speeding up in a way that evolution hasn’t seen before. So, before you rush out to buy the latest energy saving, connected device made far, far away, I urge you to consider something else too.

In The West, we import thousands of tons of electrical items, well anything with a plug on it, from The Far East. Phones, tablets, toasters, kettles, pop-corn makers (to name a handful) are all made thousands of miles away, and are sold at affordable prices for us to enjoy, the very next day if you like! Also, you can’t seemingly buy any of these things without it being Internet connected, not even a bread maker! This is good news for retailers, but are items made at a price (not quality), in far-away, out-of-sight factories, shipped all around the world, really a good thing for us? Is the latest ‘online ready’, eco-device, always better for the environment? Is it ever a smarter, greener choice to ditch what you have, in order to do the ‘right thing’ by our planet.

Combine the complicated product route to market ‘journey’ with a short life expectancy (or very planned obsolescence), with a lack of in-country repair support, and the whole thing starts to sound like an environmental disaster. Doesn’t it? Some say that the average smartphone’s life is comparable to a pair of jeans, scary when you think about it. And what about the giant computing power; Petabytes of storage, precious metals, the air conditioning, and land that the data warehouses around the world use to make all the connectivity possible? It’s all starting to sound a bit bleak, really.

Years ago, when I was a young BT apprentice, Dave, (a wise colleague and friend of mine) once said that the trouble with the world now is that it’s ‘gone global’. We all laughed at the time, but now I’m older (and maybe a little wiser), I actually see what he meant.

Our thirst for the latest and best has generated a throw-away culture for sure, and if we carry on, deep down, we all know where it’s headed. But the tech stable door is well and truly open, and you, nor I, would favour heading back to 12^th Century lifestyles. No one I know would want to turn off YouTube, Instagram, TikTok and Twitter (to name a few).

Social media is a great way to keep in touch, but don’t forget how the platforms pay the bills. As a brand, or if you have the cash, social media gives virtually instant connectivity to the minds of folk most likely to part with their hard-earned money. It’s a powerful conduit to nudge minds, to influence behaviours and to extract pound from your pocket. Judge me as you will, but I suspect that many people, with a specially targeted, guilt-inducing, tear-jerking, warm-hug, ‘we’ll make it all better again for you’, advert could be made to ‘do the right thing’ and buy just about anything today! Dial-in some world-poverty, environmental damage, and little war, and buyers are putty in the brand’s hands. As with all sales pitches, there’s always a catch… don’t believe the hype!

Back in workshop-land this month, it’s been a right-old assorted bag of customer requests! I’ve had quite the mix of items in for repair. Lamps, toys, vacuum cleaners and a CD/ radio to name a few, but despite the variation, there are common themes that link all these items together, in a good way.

Spares were easily available, the item’s design allowed for disassembly and reassembly and I could see individual components with my own eyes! The technology was not out-of-date, it didn’t need an upgrade and it was all still as relevant today as it was at the time of purchase.

A good talking point with friends for sure, but a ‘connected toaster’ that links to your smartphone is probably not a good idea. The Internet bit inside will no doubt fail before the rest of the appliance, and how many WiFi devices do you think will exist in even 5 years? It’s therefore likely that something like this probably won’t last longer than a smartphone. And in my experience, these things are rarely supported by the manufacturer in terms of spare parts. If they have any kind of post-guarantee support, it’s usually not economically viable to bring the item back from the brink.

How to wrap this up then? More than ever, it seems, we all lead busy lives and the vast majority of us are connected to various platforms via our phones, at some time. Indeed recently, on our family holiday this summer, I saw many people from all countries, busy on their phones, by the pool, at mealtimes and even in the sea, throughout the day. Now, I’m not saying that I don’t check my phone, but social media can be like a sugar-rush, addictive for many, and advertisers know this. This means that now, more than ever, it’s possible to link your likes, news, political interests, friends’ network and viewing habits to new products likely to match your spending profile.

If you’ve watched environmental content on YouTube, or have bought solar energy for example, Google knows that you’re likely to be concerned about climate change. Many of us are.

I’m an aspiring optimist, and as a big believer in new technology and global, visionary projects, if delivered by our best engineers, I think we can at least help curb the negative effect we’re all having on the planet.

Eco-inspired, connected-products can make us feel like we’re doing our bit, but clickbait purchases of short-sighted lithium powered gadgets and cars, with limited or no support, can only be bad news.

If it works, and is useful, don’t chuck it out. Maintain your stuff and enjoy all the life an item has to give.

The most environmentally sustainable and cheapest products out there, are probably the things you already have.

Matt.

PS, don’t forget to check out Retro Electro Workshop on UKTV Play.

Inside the Real Repair Shop 7

This month in Tales from the Workshop, I want to talk about three sensitive subjects that are not often discussed in repair circles, and readers of a nervous eco-disposition are advised to look away now!

Controversy Inside The Workshop

Repair Cafes and campaign groups such as Restart.org and Repair.eu are working hard to defend our repair rights and offer support to local communities, by providing empowering repair skills. It’s all good stuff. But I’m often asked to fix things which are not viable because the damage or wear is so great or the time required to do the fix will take many months, that I can’t offer. And that’s all before we’ve discussed parts availability, cost and other materials. So, this month, I thought I’d consider the case against repair. Have I gone quite mad?

One

Sometimes, it just isn’t worth repairing stuff, sometimes a broken thing should just be thrown out at the appropriate recycling facility, of course… or scavenged for usable spares in my case!

It’s no coincidence that popular TV series The Repair Shop majors on pre-1980 cherished items. Older items, made from quality materials, conceived before manufacturers built-in precise planned mechanical and electronic obsolescence, usually stand a chance of being repaired by crafts people, as that’s how they might have been made in the first place.

FixItWorkshop, Worthing, April 2022 – an over-complicated Kitchenaid kettle with too many electronic parts… luckily, not all kettles are made this way.

You see, a child’s toy or home printer manufactured today, on a sophisticated plastic moulding machine with sealed-in electronics will be almost impossible to repair without destroying the outer casing first. And even if you could get to the faulty battery or printed circuit board, it would be virtually impossible to repair at a reasonable cost, assuming the spares were available. Believe me, I’ve tried. When asked to take on certain repairs, I must be honest and frank with would-be customers about the chances of success and likely time a repair will take, which isn’t a conversation I like having, but it’s essential. Those conversations are not TV friendly.

FixItWorkshop, Worthing, April 2022 – Matt with a washing machine.

Years ago, and I generalise here, people repaired things as it was usually cheaper to patch things up to get more wear out of the item. Whether clothing, cars or kettles, repair kits and local engineers were always available and usually cheaper than buying new.

But take a modern washing machine, and parts prices are often not economic to buy, especially when you factor-in an engineer’s time for the repair Its often easier and cheaper to replace the whole thing anyway with next day delivery, just a click away on your phone with interest free credit. And that’s a mighty tempting prospect when the family’s washing is piling up on the floor.

Two

On to my second controversial point; repair is now the reserve of the reasonably well-heeled. As a general observation, most of my customers are reasonably affluent, women coincidentally, and have a historic connection with the faulty item which they want repaired. It could be a favourite family toy or food mixer that needs a little TLC. To bring it back to life, it will need care, parts, experience and (usually lots of) time. All things that must cost money. The results will hopefully bring joy to the customer, which is all part of the experience. It’s why The Repair Shop works so well.

FixItWorkshop, Worthing, April 2022, A classic Anglepoise lamp in the workshop for some ‘light’ restoration.

Repair is definitely a discretionary purchase now and if you’re a bit brassic, and your microwave oven goes kaput, are you going to spend £100 getting your old machine repaired? No, you’ll do the sensible thing and buy a new one from Amazon for £40 delivered next day, as you need to feed your family.

Three

New appliances are sometimes more efficient and perform better. Take a domestic fridge. Modern ones could use as much as half the energy than those made 30 years ago, and offer more features as standard.

FixItWorkshop, Worthing, April 2022, torches old and older – but one has a modern CREE LED bulb that will burn retinas.

Compare a modern household torch made recently with one made 15 years ago and it will be like comparing a tea light with the sun. Technology never stops marching on, and we can all benefit from replacing some creaking appliances with something up to date sometimes. But all this comes with a big health warning.

You might be wondering if I’ve lost the plot, knocked the shed down and chucked out my screwdrivers. Not a bit of it. It’s usually more environmentally beneficial to keep something running as long as possible by spreading the manufacturing and shipping impact over a long functional life. And I don’t know about you, but I dislike the thought that someone else has already booked the death day for something I own!

I mean, just by looking at carbon-offsetting alone, consider this: Replacing a domestic kettle every three years, which has been shipped from China, made with complicated materials and electronics with no hope of repair, is not as environmentally kind as a simpler one that lasts for 9 years. Sadly, those kettles just don’t exist any more and if they did, I suspect that they would be far too expensive to be a mass-market product.

It’s such a complicated conundrum to solve, it’s just not possible to do in these hallowed pages alone. But I can leave you with a simple piece of advice; look after your things, buy quality items if you can and consider second-hand at all times to make the Pound (or insert your chosen currency here) in your pocket go further, all very sensible in these uncertain times.

*** Stop press! Feedback from FixIt Clinic in the U.S. ***

One of the great things about keeping a blog is the engagement with readers. Over the years, I’ve built up a network and contact base with fellow fixers, around the world; from all over the U.K., Europe, North America and Australia. We are certainly not alone!

Following my light article on reasons why one might not repair something, my friend Peter Mui from FixIt Clinic in the U.S. got in touch to share his thoughts. I liked his letter so much that I thought I’d share it. And since you’re here and obviously interested in this subject, why not check out their website? http://www.fixitclinic.org

Hi Matt:

I’m compelled to drop everything and to respond to your three cases against repair:

One:

Agreed: many things these days are overly complex relative to their core functionality (the KitchenAid kettle is a good example) and I would totally support a return to simpler designs generally.

Currently there’s a “race to the bottom” where the dominant factor in design for manufacturing (DFM) is to lower manufacturing cost in ways imperceptible to the [purchaser user owner] until the item is out-of-warranty. That’s why Fixit Clinic hosts through colleges and universities: to inform up and coming design and engineering practitioners to design for [durability maintainability serviceability repairability] from the very start using open source designs.

– Totally agreed, Peter. It IS a race to the bottom and agree wholeheartedly with your point – Matt.

How can we get (return?) to a situation where most things can be cost-effectively repaired?

There might be an alternative future where the design and engineering of durable goods discourages “manufacture on sophisticated plastic moulding (sic) machines with sealed-in electronics that are impossible to repair without destroying the outer casing first”, instead: spare parts are readily available at low cost from multiple sources and are easily interchangeable.

Two:

(First: I believe you intended to write “well-heeled” not “well-healed”)

– thanks for the spot Peter – Corrected! – Matt.

Agreed: there’s a component of economic privilege in repair at the moment: ironically it’s more expensive to repair than to buy a replacement.

If the end-consumer / owner is sufficiently motivated to be willing to assume (most of) the research and labor for an item that can often change the calculus in favor of repair; that’s why Fixit Clinic emphasizes conveying generalizable skills over “free” repair or repair as a service. But only the well-heeled have the precious time to undertake repair; your average consumer / average user, factoring in the time and uncertainty of the outcome, makes a reasonable economic calculation against repair and just buys a new item.

Additionally, there’s the perception and widely held assumption that “new” is always better than “used” or “repaired”.

I don’t have a good solution here either: the true full cost of modern durable goods is not reflected in the price paid at the moment of purchase; until the myriad of upstream and downstream costs of an item are added into the moment-of-purchase price this is going to be a hard nut to crack.

Three:

See “They Used To Last 50 Years” https://ryanfinlay.medium.com/they-used-to-last-50-years-c3383ff28a8e which makes the case that if you factor in the embodied energy in their manufacture and their shorter durability, new appliances may not be as ideal as keeping less efficient appliances in service for as long as possible. And I submit that the LED lighting vs. incandescent lighting example is cherry-picked: lighting technology is a category where the energy savings through technology advancement is particularly visible (wink.) The vast majority of new items or features marketed as “advancements” are incremental or even retrograde; my (admittedly also cherry-picked) counter example is 3D TV: do the people who upgraded to pricey 3D TVs feel they got good long-term value? Probably not.

Anyway, thanks for keeping me engaged into the wee hours of the morning.

-Thanks Peter, an engaging response and continuation of the issue. Thanks for sharing the link too. Here it is again for folk who wish to copy/go to the link: https://ryanfinlay.medium.com/they-used-to-last-50-years-c3383ff28a8e -Matt

Your comrade-in-fixing,

Peter Mui @ Fixit Clinic